Healthy-plant guarantee
Every plant is inspected and nursery-grown to thrive. If it arrives unhealthy, we make it right — no questions asked.
Guaranteedhand-delivered with care
Shipping&careguarantee
Every plant leaves our greenhouse healthy, hand-packed and protected for the journey — and arrives backed by our promise that it will thrive in your home.
Our promise to you
Healthy plants, guaranteed
Before the fine print, here is what we stand behind on every order — so you can shop with complete peace of mind.
14-day care support
Settling-in worries? Our plant specialists are on hand for two weeks after delivery to guide you through the first days.
Free supportSafe, sustainable packaging
Each plant is hand-wrapped, root-secured and cushioned in recyclable materials built to survive the journey.
Eco-friendlyEasy replacement
If a plant doesn't make it within 30 days despite proper care, we'll send a free replacement straight away.
30-day coverShipping & delivery
Each plant is watered, root-secured and hand-wrapped in protective sleeves, then cushioned in a sturdy box with recyclable padding. Larger plants are braced so foliage and soil stay in place throughout transit.
Returns & replacements
Plant health guarantee
Care support
Privacy & your data
Stillhaveaquestion?
Our plant specialists are happy to help with anything about your order, delivery or care. We're only a message away.